We sincerely regret any inconvenience you may have encountered while trying to complete your order. We kindly recommend attempting the suggested method or reaching out to our Customer Service team, and we will swiftly address and resolve the issue for you.

Certainly, your payment is processed right away. Initially, it might appear as an authorization on your account, and once approved, it will be recorded as a charge on your statement.

Absolutely! We provide the following options: You can request a completely new design from our team, make modifications to our existing designs to suit your preferences, and customize various elements like fonts, quotes, and images. If you have your own design, you can send it to us, and we’ll handle the printing and shipping based on your specifications.

If you accidentally provide an incorrect address and the shipment has not yet been sent out, please contact us via email, and we’ll update it to the correct address. However, if the shipment has already been dispatched, we are unable to resend the item to a new address. Therefore, it’s crucial to ensure that you enter the correct address when placing your order.

If you receive a defective item, kindly send us a photograph of the item, along with your order number. If the item you receive is faulty or experiences fading after the initial wash, we will promptly send you a replacement at no cost, and there is no need for you to return the defective item. All we need is a picture of the item in question.